Privacy policy

Version of 7 November 2026

This policy explains what personal data we receive through mysynevyr.com, why and how we use it. Data controller: M. Shutko, a private individual. Processing complies with the Law of Ukraine “On Personal Data Protection”.

1. Data we receive

From the booking form: name, phone, e-mail (optional), preferred messenger, comment, dates, number of guests, children under 12, whether you bring a pet.
From the Business and Investor forms: name, company, phone, e-mail, message.
Technical data: IP address and browser type, kept briefly in the hosting provider’s logs for security.
We never receive or store card details: payment happens on the payment provider’s side.

2. Why we use it

To process your request, contact you and confirm the booking.
To send a payment link and provide the stay.
To reply to business or investment enquiries.
To comply with the law and protect the website from abuse.

3. Legal basis

Your consent, given by ticking the box in the form, and the conclusion and performance of the accommodation contract.

4. Who receives the data

Vercel Inc. (USA): website hosting.
Upstash Inc.: storage of requests on a server in Frankfurt (EU).
Telegram: delivery of the request notification to the owner.
Resend: delivery of a copy of the request to the owner’s e-mail.
The payment provider: during payment, under its own terms.
Booking.com and Airbnb receive only booked dates, with no personal data.
We never sell your data or share it for advertising.

5. Retention

Booking data: 3 years after check-out.
Requests that did not become bookings, and form enquiries: 1 year.
Or less, if you withdraw consent and the law does not require longer storage.

6. Your rights

To know what data we process and get a copy.
To have inaccurate data corrected or deleted.
To withdraw your consent.
To complain to the Ukrainian Parliament Commissioner for Human Rights.
Send requests to mysynevyr@gmail.com; we reply within 30 days.

7. Security

The website uses HTTPS. Only the owner can access requests; the admin page is password-protected.

8. Cookies

How the website uses cookies is described in the Cookie policy.

9. Changes

We may update this policy; the current version is always available on the website.